HAA is a financially secure, stable business. However, we believe our customers deserve additional assurance that their assets are safe and secure, so we have entered into a three-way agreement between HAA, GBI, and each of our vaulting partners (Malca Amit, Brinks, and Loomis). These specify that the metal held in HAA's account at each vault location is owned solely by HAA's customers and is stored for the customers' benefit.

Should either HAA or GBI become insolvent or otherwise be unable to perform its business duties, the surviving entity shall step in and assume the other party's responsibilities with respect to customer metal. The vaulting partners understand and have agreed to take direction from the surviving entity, which will direct the vault according to each customer's instructions.
 

We cannot accept storage of outside metals at this time, but we are working with one of our current vaulting partners to offer this service in the near future.
 

No. We do not charge sales tax, but if you are a US citizen, it is your obligation to report purchases and pay sales tax in at least 21 states if you take delivery of your metal. You may also be responsible for taxes on any realized gains made in your positions, depending on the type of account you've chosen. You should consult your tax professional to understand your specific tax situation.

VAT is not applicable for metal going into storage or delivered to a US address. However, if you have your metals delivered to an overseas address, VAT may apply, depending on local laws and the storage location from which your order was sent. Be sure to consult local tax laws before taking delivery.
 

Shipping costs vary depending on the value and weight of the requested delivery, along with its origin region and destination. Quotes for shipping are provided prior to confirming, and estimates are provided when ordering. For your protection, delivery requires a signature, so we do not ship to P.O. boxes.