Your transactions will be posted to your account immediately upon placing an order. In most cases, orders are settled within two business days. If you’ve chosen to store your metal, it’s typically in the vault one business day after your trade is settled. Price changes after your purchase will not affect your order; once your trade has been accepted and executed by one of our suppliers, your price has been locked in, regardless of price movement between trade execution and subsequent delivery.
 

Shipping costs vary depending on the value and weight of the requested delivery, along with its origin region and destination. Quotes for shipping are provided prior to confirming, and estimates are provided when ordering. For your protection, delivery requires a signature, so we do not ship to P.O. boxes.
 

Because of the financial nature of our business, we're subject to the “Know Your Customer” provision of the Patriot Act and are required by law to collect this information.
 

When you create an order, we communicate electronically with our supplier network to get real-time pricing for the metal, quantity, and selection you've chosen. We have no fewer than four suppliers in each region in which we operate, and their offers are compared against each other to provide you with the best price available in that region. Your actual buy price is determined upon execution of your order, which typically happens shortly after you place your trade.